Run Voice Check-Ins After Discharge with Post-Care Follow-up

Use Post-Care Follow-up to simulate or run voice check-in calls after discharge, score recovery risk, and flag patients who need nurse escalation.

The Post-Care Voice Follow-up module (Module 3) runs voice check-ins with patients after discharge and highlights possible escalation signals for a nurse or doctor. The demo focuses on Case 2: Lemlem, Day 3 after an appendectomy, speaking Amharic-English.

Simulate a follow-up call

1. Pick a scenario

   In the Outpatient Call Simulator, select Simulate: Case 2 Stable Follow-up or Simulate: Case 2 Maternal Post-Op Review.

2. Follow the transcript

   The Outbound Voice Interaction Transcript shows the conversation. Parsed Status updates in real time.

3. Act on escalations

   Flagged patients appear in the Escalation Queue. Select Dispatch Nurse Alert to notify a nurse.

Analyze a transcript

The Live Post-Care Protocol Analyzer runs the clinical team’s post-care protocol on transcript text.

1. Choose a Care track: General or Maternal (Annex 1-3 acuity scale).
2. Select Analyze.

You get a recovery risk score. Maternal patients also get a level on the 5-level obstetric acuity scale.

Run a real follow-up call

Start Real Follow-up Call runs a live call loop with no LLM involved:

1. Intron speaks each question aloud.
2. Select Record Answer and answer by microphone.
3. Intron transcribes the answer, and the protocol engine picks the next question, or escalates immediately if it hears an emergency.

Results come from reported symptoms only. A nurse or doctor must confirm with real vitals and an exam. The module does not contact patients autonomously or dispatch care.

Next steps

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